春節(jie)期間(jian),公司所(suo)有生(sheng)產人員堅守崗(gang)位。生(sheng)產調度中心(xin)每天(tian)關注供(gong)(gong)熱(re)系統運行(xing)情況(kuang)(kuang),并(bing)根據天(tian)氣(qi)情況(kuang)(kuang),對(dui)各小(xiao)區供(gong)(gong)熱(re)所(suo)需(xu)熱(re)量進(jin)(jin)行(xing)科學(xue)調配;運行(xing)部門除(chu)了做好日(ri)常管(guan)線設施巡查維護外,重(zhong)點對(dui)老舊小(xiao)區、自(zi)建站等進(jin)(jin)行(xing)監(jian)管(guan),確保及(ji)時(shi)(shi)發現(xian)問(wen)題(ti)及(ji)時(shi)(shi)消除(chu);供(gong)(gong)熱(re)服(fu)務中心(xin)24小(xiao)時(shi)(shi)在(zai)線,及(ji)時(shi)(shi)受理(li)用(yong)戶(hu)反映(ying)的各類(lei)問(wen)題(ti),并(bing)安排相關人員及(ji)時(shi)(shi)開展入戶(hu)服(fu)務;應急(ji)救援隊24小(xiao)時(shi)(shi)待命(ming),確保出現(xian)應急(ji)狀(zhuang)況(kuang)(kuang)時(shi)(shi)第一時(shi)(shi)間(jian)出動,快速處理(li)。